Call Center Agent, Q8jobvacancy, JobsinQ8jobs, iik, classifieds, indianinq8


This ad listing is expired.

Call Center Agent, Q8jobvacancy, JobsinQ8jobs, iik, classifieds, indianinq8


Call Center Agent

Date: 01-Apr-2020

Location: KW

Company: Alghanim Industries

Job Summary

Call Centre Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction

Job Responsibilities
  • Comply with staffing schedules and break allowances
  • Provide customers with accurate information at all times
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time
  • Create complaint tickets correctly, in adherence with policies and procedures
  • Update the database with the most recent customer information
  • Handle stressed, angry and confused customers in the most positive way possible
  • Escalate cases that require intervention by Shift in Charge or Call Centre Manager.
Candidate Requirements
  • Prior experience in a customer service role
  • Good communication skills
  • Able to communicate in Arabic and English
  • Good computer skills
Bachelor’s Degree



Q8job vacancy for, Customer Care Team Leader, JobsinQ8jobs, iik, classifieds


Required Technical Support engineers, IT Support Job, JobsinQ8, Q8vacancy, iik

HR, Administration Coordinator, Q8 job vacancy, iik, JobsinQ8, Situation Vacant


Data Entry, Q8 job vacancy, iik, JobsinQ8, Situvation Vacant


Gloves and Sanitizers Available, iik, JobsinQ8, indianinQ8